

NOTE: You can file your complaint about closed captioning of video programming on television with the FCC via online: File a complaint online.
Closed caption how to#
If a video programmer fails to provide such widely available certification within 30 days after receipt of a written request for such certification from a video programming distributor (VPD), the VPD shall report the non-certifying video programmer to the Commission by sending the name and contact information of the video programmer via e-mail to VPDs may find additional information on how to report a non-certifying video programmer to the Commission at Filing Procedures for Reporting Non-Certifying Video Programmers Under the Closed Captioning Rules. (iii) that the video programmer is exempt from the closed captioning rules, under one or more properly attained exemptions.(ii) that in the ordinary course of business, the video programmer has adopted and follows the Best Practices for video programmers with respect to captioning quality found in 47 CFR 79.1(k)(1) or.(i) that the video programmer’s programming satisfies the caption quality standards of 47 CFR 79.1(j)(2).The Commission maintains a database of video programmers who have not provided a widely available certification, within 30 days after receipt of a written request for such certification, stating:

Database of Non-Certifying Video Programmers Enter and maintain your contact information online: !input.action. Please review the guide to Closed Captioning of Video Programming for an explanation of the complaint process.ĭistributors of Video Programming on Television: All television broadcasters and multichannel video programming distributors, including distributors that are exempt from the FCC’s closed captioning rules, must provide and maintain current contact information for consumers to report closed captioning concerns and complaints.
Closed caption registration#
Captioning of Programming on Television: Quality, Responsibilities, Registration and Certification, and Complaint Procedures.Closed Captioning of Live Programming on Television: Enhanced Electronic Newsroom Technique (ENT) Procedures.
Closed caption free#

